Shipping & Returns
- Shipping time is two, three days unless stated differently.
- Free shipping on purchases over € 150.
- Once payment is received, we will post the order to you, via An Post or courier.
- If you are ordering from outside the EU, your order may be subject to import duties and taxes. Any such charges and taxes must be paid by the customer.
- If you are not happy with your purchase, please get in touch at joanna@jokamin.com
- We accept returns of all full price products in an unused condition within 30 days of receipt of order. Please can you email us your intention to return goods within 14 days. We don’t issue refunds for sale items and commissioned paintings.
- All returns must be marked ‘goods for return’ failure to do this may result in import duties and taxes being charged and these will be the responsibility of the customer who is returning the goods.
- We are unable to offer free returns at the moment.
- Due to the hand-working of the scarves and original designs some inconsistencies may occur and are considered part of the design.